Lead retail sales excellence at Staples Canada through customer-centered service, team leadership, and operational standards. Shape daily store performance through purposeful decisions.
As a Retail General Manager, you will develop a customer-first strategic vision and bring it to life across the store team. You will monitor budgets, analyze reports, pursue business development opportunities, and support B2B solutions. The role combines coaching, scheduling, recruiting, communication, and compliance responsibilities.
Key Responsibilities:
- Model sales culture and oversee Brand Standards
- Lead daily floor operations and customer service
- Develop strategic vision for customer-first store performance
- Monitor budgets and analyze financial reports
- Coach talent and manage scheduling, communication, and compliance
Requirements:
- Three to five years of retail management experience
- Preferred experience as a General Manager
- Proven success achieving sales and service targets
- Strong prioritization, organization, and multitasking skills
- Excellent communication and team development experience
Use retail leadership, financial management, and coaching expertise to strengthen Staples Canada customer service and sales performance.
Retail General Manager Sales Leadership in Ottawa employer: Staples Canada
At Staples Canada, we pride ourselves on being an excellent employer by fostering a dynamic and inclusive work culture that encourages collaboration and innovation. As a Senior Product Manager, you will have access to comprehensive benefits, including health and dental coverage, performance bonuses, and robust learning and development programs, all while working in a hybrid environment in Richmond Hill. Join us to make a meaningful impact as we inspire our customers and communities to work smarter and grow together.
