Turn customer interactions into tailored solutions through strong communication, POS expertise, and exceptional service across the store. Support satisfaction while addressing customer needs effectively.
This Sales Associate role focuses on engaging customers through the store's selling model and available tools. You will handle transactions, use shipping and marketing tools, and help resolve complex concerns. You will also contribute to sales goals, merchandising, stocking, and operational standards.
Key Responsibilities:
- Engage customers and anticipate future product and service needs
- Handle POS transactions, shipping, and marketing tools
- De-escalate complex customer situations or refer concerns appropriately
- Set sales and margin goals with store leaders
- Uphold operational excellence and store brand standards
Requirements:
- Strong customer service and communication skills
- Three months to one year prior retail experience preferred
- Ability to collaborate effectively within a team environment
- Ability to use selling tools and techniques
- Commitment to Health & Safety, Asset Protection, and Privacy Policies
Apply customer communication, POS, and problem-solving strengths while supporting sales goals and satisfaction throughout the store.
Customer Service Sales Associate POS employer: Staples Canada
At Staples Canada, we pride ourselves on being an excellent employer by fostering a dynamic and inclusive work culture that encourages collaboration and innovation. As a Senior Product Manager, you will have access to comprehensive benefits, including health and dental coverage, performance bonuses, and robust learning and development programs, all while working in a hybrid environment in Richmond Hill. Join us to make a meaningful impact as we inspire our customers and communities to work smarter and grow together.
