At a Glance
- Tasks: Provide tech support and troubleshoot hardware/software issues for Stantec users.
- Company: Join a leading company in the engineering and design industry.
- Benefits: Full-time role with travel opportunities and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for growth and learning.
- Why this job: Make a difference by helping users solve tech problems every day.
- Qualifications: 5-6 years of experience with Windows 11, Office 365, and strong troubleshooting skills.
The predicted salary is between 45000 - 55000 $ per year.
Support Stantec users in Saskatoon through Microsoft Windows expertise, hardware troubleshooting, and responsive customer-focused technology service.
This full-time role includes travel.
As a Desktop Support Analyst, you will support assigned offices and staff across Stantec's IT organization.
Apply Windows 11, Office 365, SCCM, and PC hardware knowledge to resolve technical issues.
Collaborate with regional and corporate IT teams while supporting operational excellence.
Key Responsibilities
- Provide professional, customer-focused technology support with consistent follow-through
- Configure workstations, printers, and hardware for office setups
- Resolve hardware, software, and connectivity issues
- Coordinate scheduled hardware refresh activities with IT teams
- Maintain support records and communicate resolution progress
Requirements
- Five to six years of related experience
- Competence with Windows 11, Office 365, and SCCM
- Strong PC hardware configuration and rebuilding experience
- Excellent troubleshooting, communication, and customer service skills
- Ability to carry equipment up to 50 pounds
Bring Windows, hardware, troubleshooting, and customer service expertise to Desktop Support Analyst work supporting Stantec offices and users.
Desktop Support Analyst – Saskatoon employer: Stantec
Stantec is an exceptional employer that prioritizes employee growth and development, offering robust training programs and mentorship opportunities for roles like the Senior Risk Leader. With a collaborative work culture that values innovation and proactive risk management, employees thrive in a dynamic multi-office environment across North America. The company also emphasizes work-life balance and provides competitive benefits, making it a rewarding place to build a meaningful career in the energy and resources sector.
