Business Center Practice Leader in Calgary

A career in transportation is more than bridges, roads, and rail. As we plan, design, and manage projects that move people and goods from Point A to Point B, we create connections that transform our communities. Every airport, road, bridge, port, or transit project is an opportunity to make communities safer, cleaner, and more resilient. Together, we’re making an impact around the world. If you're looking for a career that moves, join our team of professionals who are passionate about the future of transportation.

Our "One Infrastructure" group provides comprehensive planning, design, and engineering services for all phases of roadway, bridge, transit & rail, airport, and ports & marine projects as well as civil engineering, land development engineering, landscape architecture and urban planning.

Your Key Responsibilities:

• Achieving Business Center sales goals
• Developing and executing market growth strategies
• Maintaining a deep understanding of market opportunities and trends
• Winning new projects with key clients
• Developing and managing strategic client relationships
• Assessing and pursuing new markets and clients
• Building Stantec's external visibility and industry presence

Client Focus:

• Responsible for exceeding client expectations through strong account management across the BC and personally leading accounts for major clients in the BC.
• Achieve minimum client- and proposal-specific marketing and business development (M&B) sales goals, including internal cross-selling initiatives, target 50% of time.
• Ensure a minimum of 4 client feedback surveys are conducted per year, and issues are addressed through implementation and follow-through on action plans.
• Lead and participate in pursuits and campaigns for major BC opportunities.
• Drives the client relationship strategy, working with Principals and BC leaders to drive strong results in the client satisfaction survey within the respective BC.
• Responsible for net revenue forecasts by period, quarter and year end.

Business Development and Collaboration:

• Actively contributes to winning strategies and involvement at a hands-on level in key pursuits as needed.
• Leads growth of the BC through leading the business development, key pursuits, and sales strategy.
• Responsible for developing and managing the marketing and business development (M&B) plan for the BC including cross-selling.
• Increases visibility of Stantec by sharing our knowledge and innovation story through key client engagements to enhance our reputation and drive revenue.
• Establish an effective Go/No Go Review process with Principals and tracks compliance of Go/No Go Process.
• Partners with other BCPLs and leaders to drive collaboration on pursuits across geographies and business lines.
• Responsible for utilizing and ensuring the opportunity Pipeline is maintained and monitor to optimize business development plans and employee utilization rates.
• Develop and Maintain Stantec's Integrated Practice in the BC.

Practice:

• Support the Regional Delivery Leader (RDL) with oversight of project delivery, QAQC, discipline excellence and technical quality, documents quality and best practices in the execution of work.
• Responsible for supporting and fostering design excellence in all disciplines present in BC to implement innovation, sustainable design principles and use of technology.
• Responsible for compliance with ISO-certified Integrated management System and Project management (PM) Frameworks.

Support Functions:

• Business and Financial Management: Support BCOL with the annual budget for the BC, outlining the vision, focus, and priorities for implementation and setting specific goals for business performance.
• Health and Safety: Support BCOL with the health and safety performance of the business center (BC), including the monitoring of leading and lagging indicators, meeting leading indicator goals, and following up on BC Improvement Plans.
• People Leadership: Support BCOL with developing, attracting, engaging and retaining top talent.

Education and Experience:

• A Bachelor's degree in a related field with a minimum of 10 years' related work, leadership, business development and consulting experience; or an equivalent combination of education and related experience.
• Professional registration in related field.
• Typical office environment working with computers and remaining sedentary for long periods of time. Field work may include exposure to the elements including inclement weather.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

About Stantec: Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what's previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what's possible.