At a Glance
- Tasks: Oversee bookkeeping for 30-50 clients, ensuring smooth operations and excellent customer experience.
- Company: Dynamic bookkeeping firm with a hybrid work culture in Langley, BC.
- Benefits: Competitive salary of $60K to $80K, flexible work environment, and growth opportunities.
- Other info: Pathway to Fractional Controller/CFO roles with excellent career growth potential.
- Why this job: Lead a remote team and make a real impact on client success while advancing your career.
- Qualifications: 2+ years in public practice, CRA Rep Account, and strong team management skills required.
The predicted salary is between 60000 - 80000 $ per year.
The Practice Manager oversees delivery for 30–50 small bookkeeping clients, ensuring smooth, accurate F&A operations and a strong customer experience. You’ll handle client communication, manage bookkeeping/AP/AR/sales tax/reporting, and maintain client standards and tech stack. You’ll lead a remote team of 8–12 bookkeepers, focusing on oversight, quality, insights, meetings, and client outcomes. All client meetings fall under your ownership. With strong performance across 40+ clients and a 10+ member team, you can grow into the Fractional Controller/CFO track. eCommerce experience is highly preferred.
Key Responsibilities
- Delivery & Quality: Ensure accurate and timely monthly bookkeeping, AP/AR, sales tax filings, and year-end preparation. Own the client experience end-to-end, strengthening communication and trust. Lead quality oversight across your client portfolio. Hold bookkeepers and reviewers accountable for SOPs and Quality Checklists.
- Customer Experience: Improve documentation flow, banking access, and communication channels. Represent clients confidently in standard CRA/IRS reviews (non‑audit escalations).
- Onboarding: Own onboarding for assigned clients with PL support where needed and ensure the tech stack is configured correctly from day one.
- Internal Rhythm: Record all client meetings (unless the client declines). Save meeting notes in ClickUp for team visibility. Daily/weekly async updates with bookkeepers/reviewers.
Path to Fractional Controller/CFO: You may begin progressing into Controller/CFO responsibilities once you demonstrate management of 40+ monthly clients and a 10+ member team, strong technical mastery, and excellent delivery.
Must-has Requirements (deal breakers):
- CRA Rep Account & Ability to handle CRA/IRS reviews independently.
- Worked in Public Practice for a minimum of 2+ years - preferably for a Fractional CFO/Controller.
- Must have been in Canada for the past 1+ year.
- QBO/XERO experience for 2+ years.
- Canada/USA Payroll Experience & Compliance/Nexus (GST/Sales-tax, WCB, EHT) experience for 1+ year.
- Excellent Team Management Skills, and worked with FT3+ team members.
- Must have independently owned a month-end close (w/visual management reports) for at least 10+ entities.
Bookkeeper employer: Staffing Inc.
As a Data Engineer at our company, you will thrive in a dynamic and inclusive remote work environment that champions collaboration and innovation. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that you can advance your career while contributing to meaningful data solutions. Join us in Canada and be part of a team that values diversity and fosters a culture of continuous learning and support.
