Clinic Assistant in Hamilton

This position provides support in the day-to-day operations of the Women’s Health and Newborn Care program. The incumbent is responsible for assisting clinical staff with patient flow, documenting patient activities, and assisting in minor clinical procedures in accordance with the policies and procedures of the hospital.

Qualifications:

• 2 year post-secondary Medical Office Administration diploma from an accredited educational institution and/or a combination of equivalent education and experience.
• PSW Certification preferred.
• Medical Terminology Certificate.
• Intermediate skill level for general spelling, medical spelling, medical terminology, MS Excel, and MS Word is required.
• 1-2 years of related experience preferably working within a clinic/hospital environment and/or assisting in clinical procedures in a physician’s office or ambulatory care setting required.
• Experience with billing preferred.
• Previous experience in charting patients’ medical details.
• Previous experience with an electronic medical record (EMR) program(s).
• Demonstrated strong written, verbal, computer, and telephone communication skills required.
• Excellent organizational and time management skills.
• Multitasking skills essential.
• Demonstrated commitment to SJHH values and mission.
• Demonstrated good work performance and attendance record.

Responsibilities:

• Maintains confidentiality and release of information in accordance with hospital policy at all times.
• Obligation to review and commit to applicable departmental and hospital policies and procedures at all times.
• Escort patients through clinical space and assist with patient preparation for visits while providing patient education around hospital procedures.
• Maintain patient flow.
• Collect basic vital signs such as blood pressure, pulse, height, weight, and document information in patient’s medical record.
• Assist clinical staff with minor procedures (e.g. pap tests, surgical procedures, etc.).
• Prepare medical equipment and exam rooms for patient visits as per infection control procedures.
• Order and restock supplies and equipment.
• Prepare used medical equipment/instruments for sterile processing as per protocol.
• Maintain general tidiness of unit.
• Locate results from clinical Connect OLIS and local labs/ultrasound units (training provided).
• Perform other duties as assigned.

St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strive for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.