Psychosocial Support Frontline Worker

Psychosocial Support Frontline Worker

Full-Time On-site
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Support women and children in Ottawa through crisis intervention, assessment, and community referrals as a full-time permanent Frontline Worker.

St. Joe's Women's Centre seeks a Frontline Worker with direct service experience and strong supportive counselling skills. You will welcome clients, assess needs, provide crisis and conflict-resolution support, and connect people with internal and community resources. The position also supports programs and Centre operations.

Key Responsibilities:

  • Welcome clients, establish rapport, and assess service needs
  • Provide crisis intervention and conflict-resolution support
  • Connect clients with internal and community resources
  • Advocate on behalf of clients
  • Support programs, events, fundraising, and Centre operations

Requirements:

  • Bachelor of Social Work or Social Service Worker diploma
  • Two years of relevant direct service experience
  • Strong assessment, organization, communication, and engagement skills
  • Fluency in spoken and written English and French
  • Valid First Aid and CPR training

Apply your assessment, crisis intervention, and counselling experience while supporting clients at St. Joe's Women's Centre.

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Contact Details:

St.Joe's Women's Centre Recruitment Team