Student Accounts Manager StFX

Student Accounts Manager StFX

Full-Time On-site
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Lead student accounts and receivables at StFX in Antigonish, applying financial controls and sound judgment in an on-site managerial role.

St. Francis Xavier University seeks a Manager, Student Accounts for Financial Services. This full-time leader oversees billing, payments, reconciliations, revenue management, and customer-focused service. The position develops the Student Accounts team, resolves sensitive account concerns, and supports compliance, institutional revenue, and positive student experiences.

Key Responsibilities:

  • Lead, supervise, coach, and manage Student Accounts team performance
  • Oversee billing, payments, fee assessments, collections, and reconciliations
  • Authorize complex transactions, refunds, adjustments, and account corrections
  • Manage holds, appeals, payment arrangements, and escalated concerns
  • Improve policies, processes, systems, and student account communications

Requirements:

  • Bachelor's degree in business, accounting, finance, or related field
  • Seven to ten years' progressive accounting or financial administration experience
  • Staff leadership experience in high-volume customer-focused operations
  • Knowledge of controls, reconciliations, revenue management, and receivables
  • Strong judgment, analytical, communication, and relationship-building skills

Bring student accounts leadership, financial controls, and service expertise to StFX's Financial Services team in Antigonish.

Student Accounts Manager StFX employer: St. Francis Xavier University

St. Francis Xavier University (StFX) is an exceptional employer located in the beautiful town of Antigonish, NS, offering a vibrant work culture that prioritizes equity, diversity, and inclusion. As a Manager of Student Accounts, you will lead a dedicated team while enjoying competitive salary packages and opportunities for professional growth within a supportive academic environment. StFX is committed to fostering a climate of inclusion and cultural safety, making it an ideal place for individuals passionate about making a positive impact in the lives of students.

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Contact Details:

St. Francis Xavier University Recruitment Team