Technical expertise and customer service define this IT Technician contract with TERMONT in Montreal West, supporting two port terminals.
This full-time, one-year temporary position provides first-contact support for unionized and non-unionized employees. You will analyze requests, troubleshoot equipment, maintain system reliability, and support operational availability. French and English proficiency is required for user assistance.
Key Responsibilities:
- Receive and analyze support requests in person, by phone, or email
- Prioritize requests and follow service-level requirements through resolution
- Diagnose issues and implement timely technical solutions
- Install, configure, maintain, and troubleshoot equipment and peripherals
- Support business systems, network equipment, and operational facilities
Requirements:
- Education in information technology, technical support, or related field
- Relevant experience supporting users and troubleshooting equipment
- Knowledge of workstations, peripherals, systems, and network equipment
- Strong customer service and problem-solving skills
- Proficiency in written and spoken French and English
Apply your IT support, troubleshooting, and customer service expertise while maintaining reliable technology across TERMONT's terminals.
IT Support Technician Montreal West in Montréal employer: SSA Marine
TERMONT is an exceptional employer for those looking to make a significant impact in maritime infrastructure projects. With competitive compensation, generous benefits, and a strong commitment to professional development, employees thrive in a stimulating and multidisciplinary environment. The opportunity to work on major projects within an active port setting not only enhances career growth but also fosters a collaborative culture that values safety and innovation.
