Lead welcoming resident services for S&R Group using office administration, sales, and strong communication skills in a seniors living home.
This full-time Resident Services Manager role combines office management with prospect management. You will support reception, office operations, resident conversations, and sales-effective tours. The position also requires responding to inquiries, maintaining records, and coordinating time-sensitive administrative tasks.
Key Responsibilities:
- Manage reception and office duties for the seniors living home
- Conduct tours for walk-in and booked appointments
- Prioritize appointments and resolve conflicts proactively
- Order supplies, process invoices, and track attendance
- Process payroll and post scheduled hours
Requirements:
- Persuasive marketing and sales experience
- Post-secondary diploma in office administration
- Excellent interpersonal, communication, and organizational skills
- Computer literacy including Word, Excel, and Outlook
- Ability to work with minimal supervision under pressure
Apply office administration, sales, and resident engagement skills as Resident Services Manager with S&R Group.
Seniors Living Office Manager in Kitchener employer: S&R Group of Companies
At S&R Seniors Living, we pride ourselves on fostering a compassionate and supportive work environment where our employees are valued and empowered to make a difference in the lives of our residents. With a strong commitment to professional development, we offer ongoing training and growth opportunities, ensuring that our Wellness and Care Planning Nurses can thrive in their roles while contributing to a culture of care and respect. Located in a vibrant community, our team enjoys a collaborative atmosphere that prioritizes both resident well-being and employee satisfaction.
