Serve Canadian Tire Bank Triangle MasterCard members by telephone from Ontario, using active listening and professional communication skills. This permanent part-time position includes six weeks of full-time training.
As a Customer Relationship Contact Centre Representative, you will respond courteously to inquiries about credit card usage, statements, and marketing programs. You will apply product, process, and technical knowledge while protecting account information. The position requires English proficiency, customer service experience, and availability for varied shifts.
Key Responsibilities:
- Respond effectively to diverse telephone customer inquiries
- Protect the integrity and security of account information
- Maintain accurate customer information throughout interactions
- Build customer confidence and positive perceptions
- Recommend relevant products and services when appropriate
Requirements:
- English proficiency for customer communications
- Minimum one year of customer service experience
- Excellent verbal and written communication skills
- Superior problem-solving and decision-making abilities
- Computer knowledge and browser-based learning aptitude
Apply your customer service, listening, and problem-solving strengths while supporting Canadian Tire Bank members from Ontario.
Canadian Tire Bank Contact Centre Representative in Ottawa employer: Sportchek
CT REIT is an exceptional employer that values integrity and collaboration, offering a dynamic work culture where employees are empowered to lead and innovate. Located in a vibrant real estate market, we provide ample opportunities for professional growth and development, ensuring our team members thrive in their careers while contributing to meaningful projects. With a focus on employee well-being and a commitment to excellence, CT REIT stands out as a rewarding place to work for those seeking impactful employment.
