At a Glance
- Tasks: Design and implement IT solutions while managing incidents and service requests.
- Company: Join a leading tech firm in Toronto with a hybrid work model.
- Benefits: Competitive pay at C$56.00/hr, flexible work environment, and career growth.
- Other info: Opportunity for off-hours maintenance and 24x7 support roles.
- Why this job: Be a key player in shaping IT Service Management and drive impactful solutions.
- Qualifications: 5+ years of ServiceNow experience and CSA certification required.
The predicted salary is between 56 - 56 $ per hour.
Location: Toronto, ON (Hybrid—2 days/week)
SUMMARY OF DAY-TO-DAY RESPONSIBILITIES:
- IT Service Management – Design and implement solutions following established IT Service Management policies and standards.
- Ensure delivered solution enables the organization to manage incidents, problems, changes and service requests with respect to risk, cost, control, IT governance, compliance and business performance objectives.
- Provide technical and thought leadership in both system integration as well as application development and promote best practices in these areas.
- Work closely with clients, project managers, and systems management team to clearly define scope of work and provide accurate cost/schedule estimates.
- Review internal artifacts and deliverables received from vendor partners to ensure they meet solution requirements.
- Lead/contribute in architecture, design & code reviews of IT Service Management solutions.
- Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and lead the resolution efforts.
- Perform off-hours maintenance and deployments for system releases and provide 24x7 support to maintain service availability.
- Code deployment in 15 instances of ServiceNow.
MUST HAVE:
- Systems administrator experience with ServiceNow – 5+ years
- CSA certification
NICE TO HAVE:
- Banking experience
- ITIL 4
CANDIDATE PROFILE DETAILS:
- Degree/Level of Education: any post secondary
- Certifications Required: CSA certification required—this is critical!
- Years of Overall Experience: 5 plus years
- Preferred/Ideal Candidate Background: Strong ServiceNow experience, development experience, CSA certified, preferably, integration experience.
The pay rate for this position is C$56.00/hr.
ServiceNow – Systems Administrator in Toronto employer: SPECTRAFORCE
As a Senior Marketing Manager at our Toronto location, you will thrive in a dynamic hybrid work environment that fosters collaboration and innovation. We offer competitive compensation, comprehensive benefits, and ample opportunities for professional growth, ensuring that you can develop your skills while contributing to impactful marketing strategies that drive client engagement and business success. Join us to be part of a supportive culture that values creativity and teamwork, making a meaningful difference in the digital investing landscape.
