At a Glance
- Tasks: Lead daily operations and coach staff in a vibrant optical retail environment.
- Company: Join Specsavers, a leader in eyecare with a focus on customer service.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with evening and weekend shifts in beautiful Victoria.
- Why this job: Make a difference in customers' lives while leading a passionate team.
- Qualifications: Valid Dispensing Optician License and experience in retail management.
The predicted salary is between 45000 - 55000 $ per year.
Lead daily optical retail operations at Specsavers Mayfair Shopping Centre in Victoria, using team leadership and customer service expertise. Evening and weekend work required.
As Store Manager, you will oversee retail operations and partner with optical and clinical teams.
You will manage staffing, scheduling, inventory, customer service, product education, and team development.
Your work supports personalized advice, integrated customer care, and Specsavers standards.
Key Responsibilities
- Manage staffing, scheduling, inventory, and daily store operations
- Coach optical staff on technical and customer service skills
- Collaborate with optical and retail teams on customer care
- Analyze performance metrics and implement continuous improvement strategies
- Educate customers about frames, lenses, treatments, and promotions
Requirements
- Hold a valid provincial Dispensing Optician License
- Be registered with the College of Opticians
- Experience managing store operations and business performance
- Ability to motivate teams and deliver excellent technical standards
- Flexibility to work retail hours and evenings
Bring optical leadership, operational discipline, and customer relationship skills to Specsavers' Victoria store while supporting exceptional eyecare experiences.
Optical Store Manager β Victoria employer: Specsavers
At Specsavers, we pride ourselves on being a values-driven organization that not only prioritizes high-quality eyecare but also fosters a supportive and inclusive work culture. With generous benefits such as five weeks of vacation, mental health support, and opportunities for professional growth, our Burnaby office is an excellent place for legal professionals to thrive while making a meaningful impact in the community. Join us in our mission to change lives through better sight, all while enjoying the flexibility of a hybrid work model.