Part Time Retail Associate – Edmonton

Location: 5205 167 Avenue NW, Unit 101, Edmonton, AB, T5Y 0L2

Hours: up to 24 hours per week. (Includes weekend shifts)

Welcome to Specsavers where we're not just about eyewear and eyecare, but about changing lives through better sight. Ranked the 5th Best Workplace, we're proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every budget.

What You'll Do:

• Welcome customers warmly, creating a friendly and approachable environment in the store.
• Build strong connections by understanding customers' needs and recommending the best possible eyecare solutions.
• Guide customers in selecting frames that suit their lenses and personal style.
• Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
• Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
• Measure and adjust frames for a comfortable and precise fit.
• Process orders for prescription glasses and contact lenses accurately and efficiently.
• Schedule follow-up appointments to maintain excellent customer care.
• Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction.

What We're Looking For:

• Availability to work evenings and weekends is required for this role.
• A passion for creating "WOW" moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience.
• Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.
• Reliability and flexibility to work retail hours.
• Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice.
• Motivated by building long-term customer relationships, embracing Specsavers' Customer Experience model that prioritizes lasting connections over short-term results.
• Previous experience in retail or customer service is an asset—but not essential.
• Enthusiasm for learning about frames, lenses, and pre-testing procedures.
• Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications.

Specsavers' Benefits:

• Vacation: 3 weeks paid vacation (prorated for hours worked).
• Extra Time Off: 1 day of paid Birthday Leave and 1 day of Volunteer Leave each year.
• Vision Care: Enjoy 2 free pairs of glasses or a 12-month supply of contact lenses annually.
• Friends & Family Discounts: 4 vouchers per year, each offering 25% off.
• Employee Assistance Program: Confidential support for mental health, financial, and personal well-being.
• Career Growth: Ongoing investment in your professional development and advancement.

Equal Opportunity Employer:

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply.

Accessibility and Accommodations:

We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at careers.ca@specsavers.com. We will work with you to meet your needs and ensure a fair and equitable experience.