Support clients remotely as a Customer Service Agent using benefits enrollment, phone communication, and product knowledge. This full-time position is based in Grande Cache.
You will assist existing and prospective clients throughout the day while providing outstanding service. The work includes handling benefit eligibility, coverage requests, individualized policies, and client communications. You will also learn from management teams about new products, services, and policies.
Key Responsibilities:
- Distribute benefit enrollment materials to clients
- Determine eligibility for benefit enrollment
- Dispatch incoming customer phone calls
- Accept customer calls and return customer calls
- Explain individualized policies through the Needs Analysis system
Requirements:
- Enthusiastic, self-driven approach to client service
- Ability to assist existing and prospective clients
- Outstanding service and product knowledge
- Ability to respond to coverage requests
- Availability for full-time, 100% remote work
Bring client service, coverage support, and policy explanation skills to this full-time remote Customer Service Agent position.
Remote Customer Benefits Agent in Ottawa employer: Spade Recruiting
Join our warm and welcoming family in Kelowna as a Remote Appointment Setter, where you will play a vital role in maintaining a harmonious home environment. We value kindness, trustworthiness, and initiative, offering a flexible schedule that allows for a healthy work-life balance. With opportunities for personal growth and the chance to be part of our family's journey, this position is perfect for those seeking meaningful and rewarding employment.
