Support patient scheduling and electronic health records at Southlake Health in Newmarket, Ontario, using medical terminology and clerical expertise.
This permanent, casual Program Clerical Support role collaborates with health care providers and reports to the Department Manager. Responsibilities include reception, appointment coordination, word processing, patient records, requisitions, and physician orders. The position supports ambulatory and inpatient requests.
Key Responsibilities:
- Greet patients, families, visitors, and direct them appropriately
- Schedule internal and external appointments according to established protocols
- Maintain patient electronic records, charts, and demographics
- Process test, procedure, medication, and treatment requisitions
- Retrieve information from hospitals, Health Records, DI, and Lab
Requirements:
- Minimum Grade 12 education
- Required Medical Terminology Certificate
- Minimum one year acute care clerical experience
- Current medical electronic health record knowledge and skills
- Strong communication, prioritization, problem-solving, and confidentiality skills
Bring medical office administration, appointment coordination, and electronic record expertise to Southlake Health's patient care teams.
Medical Office Clerical Support employer: Southlake Health
Southlake Health is an exceptional employer, offering a dynamic hybrid work environment in Newmarket, ON, where innovation and collaboration thrive. With comprehensive health benefits, a robust pension plan, and a strong commitment to employee wellness and professional development, we foster a culture of inclusivity and continuous learning. Join us in making a meaningful impact on cancer care while being part of a recognized leader in healthcare that values every team member's contributions.
