At a Glance
- Tasks: Deliver premium customer experiences and support personalized vehicle services at Mercedes-Benz.
- Company: Join the prestigious Mercedes-Benz Country Hills team.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Ideal for those passionate about customer service and luxury vehicles.
- Why this job: Be the face of luxury automotive service and build lasting relationships.
- Qualifications: High school diploma, strong communication skills, and CRM experience.
The predicted salary is between 41850 - 51150 $ per year.
Deliver premium customer experiences at Mercedes-Benz Country Hills using strong communication, CRM accuracy, and personalized vehicle service. This is a full-time opportunity.
As a Business Development Representative, you will serve as the dealership's primary guest contact throughout the customer journey.
Handle inquiries, coordinate appointments, explain vehicles and promotions, and support personalized deliveries.
Build relationships through proactive communication, careful documentation, and professional follow-up before and after purchases.
Key Responsibilities
- Answer inquiries through phone, email, text, and online chat
- Schedule and confirm appointments with Brand Specialists
- Document guest interactions and follow-up tasks in CRM
- Prepare vehicles and demonstrate features during personalized deliveries
- Coordinate ownership transitions through post-purchase follow-up
Requirements
- High school diploma or equivalent
- Fluent verbal and written English
- Exceptional customer service and interpersonal skills
- CRM and Microsoft Office experience, including Outlook, Excel, and Word
- Automotive, customer service, hospitality, or luxury retail experience is an asset
Bring professional communication, organized follow-through, and premium service standards to Mercedes-Benz guest relationships and vehicle deliveries.
Luxury Automotive Customer Experience Representative in Calgary employer: South Trail Hyundai
At Eastside Dodge, we pride ourselves on being an exceptional employer that genuinely cares for our employees and their families. With a strong focus on employee development, comprehensive benefits from day one, and a vibrant work culture filled with social events, we create an environment where you can thrive both personally and professionally. Join us in a rewarding automotive sales career where your growth is our priority!
