At a Glance
- Tasks: Design user experiences that enhance hearing health and human connection.
- Company: Join Sonova, a leader in innovative hearing solutions.
- Benefits: Flexible hybrid work, wellness benefits, and competitive salary.
- Other info: Great Place to Work certified with a focus on diversity.
- Why this job: Make a real impact on people's lives through design.
- Qualifications: 5+ years in UX design with strong collaboration skills.
The predicted salary is between 91200 - 114000 $ per year.
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We’re dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.
The Senior UX Designer shapes the user experience across Sonova’s ecosystem, by identifying design opportunities and crafting design concepts that deliver exceptional experiences across all touchpoints of the hearing care journey. Working closely with the Experience Design team in Stäfa and Warsaw, and collaborating across Design, R&D, and Brand, the role brings together state‑of‑the‑art tools and methodologies to design solutions that are simple, intuitive, and delightful, ensuring that every interaction is accessible, usable, and meaningful.
Responsibilities:
- Craft compelling design concepts by distilling complex problems and insights into clear, elegant solutions - from early ideation through to validated concepts and developer handover.
- Apply UCD and design thinking methods across the full process: wireframes, prototypes, storyboards, user flows, and journey maps.
- Contribute to Design Guidelines, design metrics, and success criteria at the Experience Design group level.
- Lead or participate in user research and evaluation at the appropriate stage, in close collaboration with the UX Research team.
- Own defined areas of the end‑to‑end experience.
- Collaborate with Design, PMs, and R&D to ensure seamless integration across the Sonova ecosystem.
- Support junior designers and contribute to a culture of quality and craft within the team.
Qualifications:
- Bachelor’s degree in UX Design, Interaction Design, Human‑Computer Interaction (HCI), or a related field.
- 5+ years of experience designing digital products for web and mobile platforms (iOS and Android).
- Expert knowledge of user‑centered design, UX research, and hypothesis‑driven design methodologies.
- Advanced proficiency with Figma and modern prototyping tools; experience with Adobe Creative Cloud.
- Strong analytical and problem‑solving skills with a data‑informed approach to design decisions.
- Excellent communication and collaboration skills, with the ability to influence stakeholders across functions and levels.
- Self‑motivated, organized, and highly effective in fast‑paced, complex environments.
- Passion for innovation, continuous improvement, and leveraging AI‑powered design tools.
- Experience mentoring designers and promoting design quality and best practices.
- Fluent in English (written and spoken).
Preferred Qualifications:
- Experience designing medical, healthcare, or other regulated digital products.
- Familiarity with medical device compliance requirements, design systems, and design token workflows.
- Understanding of hearing technology, audiology, or related healthcare domains.
- Experience in a senior or lead UX design role.
- Additional language skills, including German, are a plus.
Sonova Canada is now a certified Great Place to Work May 2024- May 2025. At Sonova, we prioritize the well‑being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team‑customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives. Sonova is an equal opportunity employer.
What we offer:
- Exciting and challenging work environment.
- Collaborative culture.
- Opportunities for continuous self‑improvement.
- Opportunities for flexible hybrid model work environment.
- A company that values diversity and inclusion.
- Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions.
- Mentorship program and career development plans.
This role's pay range is between: $91,200 – $114,000 annually. This role is also bonus eligible.
Senior UX Designer in Kitchener employer: Sonova Group
At Sonova, we pride ourselves on being an exceptional employer that fosters a collaborative culture and prioritizes employee growth. Our commitment to diversity and inclusion, coupled with a rich benefits plan and flexible hybrid work options, ensures that our team members can thrive both personally and professionally while making a meaningful impact in the field of hearing health.
