At a Glance
- Tasks: Manage customer communications and support marketing initiatives in a dynamic environment.
- Company: Join a forward-thinking tech company focused on security and customer engagement.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Exciting chance to work with emerging technologies and collaborate with senior leadership.
- Why this job: Make an impact by enhancing customer experiences through effective communication strategies.
- Qualifications: 3-5 years in marketing communications with strong project management skills.
The predicted salary is between 50 - 50 $ per hour.
- Security Communications & Customer Marketing Email Specialist
- Soni is partnered with a client seeking a proactive, highly organized
Security Communications & Customer Marketing Email Specialist to manage critical customer communications and support customer marketing initiatives.
This role combines marketing project management, stakeholder communications, and email marketing.
The ideal candidate is a confident communicator who can navigate competing priorities, manage senior stakeholders, and take ownership of projects from initial request through execution.
Responsibilities
- Security Communications: Coordinate customer-facing communications related to security vulnerabilities, product issues, pricing changes, and other critical updates.
- Stakeholder Management: Partner with Legal, Product, Marketing, Customer Success, and senior leadership to clarify requests, align priorities, and drive decisions.
- Project Management: Own timelines, deliverables, approvals, and follow-up across multiple high-priority initiatives.
- Customer Marketing: Support customer engagement and nurture campaigns in partnership with Customer Success.
- Email Campaigns: Coordinate messaging, audience segmentation, content approvals, and deployment through Marketo or similar platforms.
- Process Improvement: Bring structure to complex requests, identify risks, and recommend effective communication approaches.
Qualifications
- 3–5+ years of experience in marketing communications, customer marketing, email marketing, or marketing project management.
- Strong project management skills and experience managing cross-functional stakeholders.
- Excellent written and verbal communication skills, with confidence engaging senior leadership.
- Ability to manage urgent requests, competing priorities, and tight deadlines.
- Exceptional attention to detail, organization, and follow-through.
- Experience coordinating email campaigns and customer communications.
- Preferred: B2B Saa S/technology background, Marketo, Workfront/Asana, and exposure to product marketing.
- Bonus: Familiarity with AI tools and willingness to adopt emerging technologies.
Compensation
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
#J-18808-Ljbffr
Security Comms & Customer Marketing Email Specialist in Mississauga employer: Soni
Join a forward-thinking company that prioritizes innovation and collaboration, where as an AI Platform Engineer, you'll have the opportunity to work in a dynamic environment focused on automation and DevOps transformation. With a strong emphasis on employee growth, you will benefit from continuous learning opportunities, mentorship, and a supportive culture that values your contributions. Located in a vibrant tech hub, this role offers unique advantages such as access to cutting-edge technologies and a community of like-minded professionals dedicated to enhancing developer experiences.
