At a Glance
- Tasks: Be the face of our boutique hotel, serving guests and ensuring their experience is unforgettable.
- Company: Join a vibrant team at Ontario's most striking boutique hotels.
- Benefits: $22.20/hour plus tips, flexible hours, staff discounts, and fun socials.
- Other info: We're a Rainbow Registered business, committed to diversity and community.
- Why this job: Make a real impact on guests' experiences while working in a cool, inclusive environment.
- Qualifications: High school education; hospitality experience is a bonus.
The predicted salary is between 22.2 - 22.2 $ per hour.
About the job
We're building Ontario's most striking boutique hotel stays, designed for proper days off.
Two properties open today, Calabogie and Collingwood, with one to two more opening every year.
Our hotels are the kind of places your days off deserve.
An inn in town.
A house on the lake.
A country estate.
All built on the same belief: here, rest and connection are intentionally woven into every corner and moment.
A deep exhale kind of place that's grounded, thoughtful, and in sync with the local rhythm.
Somewhere you're proud to have found.
As a member of the front desk team, you are the face of our brand.
You will be interacting with guests all day, every day!
Key responsibilities include serving food & drink to guests, managing guest communications, bookings, room-service delivery, restocking the lobby shop and coordinating cleanings with housekeeping staff.
Your #1 goal is to ensure guests have the best experience possible.
You are
Approachable, thoughtful, outdoorsy, cool and fun.
You love to let your personality shine.
You are energized by interacting with guests.
Things like compassion and empathy come easily to you.
You love a new challenge, view learning as a lifelong exercise and hold yourself to a high standard.
You are a team player and don't mind lending an extra hand to housekeepers and the General Manager on busy days.
You are comfortable using i Phones, i Pads and apps to interact with guests and keep track of tasks.
You are proud of where you live and love to share its magic with guests.
And most importantly you have a passion for hospitality.
At minimum, you have a high school education.
Post-secondary training in tourism is great-to-have.
Hands-on experience in hospitality is a bonus.
What you get
We feel very strongly that our staff's wage reflects the immense impact that they have on our guests. We are proud to be a certified Living Wage employer.
- $22.20/hour wage plus tips from guests
- Flexible hours. Evening and weekend work is required.
- Staff discounts
- Frequent staff socials
- An inclusive workplace that values diverse perspectives and fosters community
- What to expect from the interview process
Part 1: Phone Interview.
We will ask you situational questions to understand how you would approach various scenarios.
For example: what would you do if 3 guests all asked you for something at once?
Part 2: In-person interview. We will ask you more situational questions.
We believe hospitality should be for everyone - and that starts with our team.
We're a Rainbow Registered business, which means we're committed to creating a workplace and guest experience that is safe, accepting, and welcoming to all.
We value diverse backgrounds and perspectives, knowing they make us stronger, more creative, and better at what we do.
No matter your race, gender identity, sexual orientation, ability, or background - if you're passionate about crafting exceptional experiences, we'd love to hear from you.
Front Desk Staff & Bartender employer: Somewhere Inn
Somewhere Inn offers a unique work environment that emphasizes rest and connection, making it an attractive place for employees who value hospitality and teamwork. The company is expanding with new properties, providing growth opportunities for staff in various roles. Employees can expect a supportive atmosphere where their contributions to guest experiences are valued.
