At a Glance
- Tasks: Support healthcare customers through order entry, calls, and technical assistance.
- Company: Join Solventum, a leader in healthcare customer service.
- Benefits: Flexible hybrid work model, competitive pay, and growth opportunities.
- Other info: Collaborative environment with diverse teams and career advancement potential.
- Why this job: Make a difference in healthcare while developing your customer service skills.
- Qualifications: Bachelor's degree or diploma with relevant experience required.
The predicted salary is between 39600 - 48400 $ per year.
Support healthcare customers at Solventum through order entry, inbound calls, and technical assistance in a hybrid Mississauga work model. Weekend work applies.
This Customer Service Representative role serves rental, sales, and owned business models through varied customer transactions.
You will enter orders, communicate professionally, investigate complaints, and address complex inquiries.
Collaboration spans Sales, Marketing, Logistics, Transportation, and internal customers.
Key Responsibilities
- Answer incoming calls and gather information for customer orders
- Enter written and electronic orders across business models
- Resolve challenging inquiries using adapted techniques and methods
- Monitor emails and complete necessary administrative follow-up
- Investigate complaints before escalating matters to management
Requirements
- Bachelor's degree, diploma with two years, or equivalent experience
- Two years using ERP systems and business applications
- Strong order entry and attention to detail
- Effective verbal and written communication skills
- Legal authorization to work without employment visa sponsorship
Apply customer service, order entry, and problem-solving skills supporting Solventum healthcare customers from Mississauga.
Hybrid Customer Service Representative in Mississauga employer: Solventum
At Solventum, we are dedicated to improving lives through innovative healthcare solutions, making us an exceptional employer for those passionate about design and user experience. Our remote work culture fosters collaboration and creativity, while our commitment to employee growth ensures that you will have opportunities to mentor others and explore new design trends. With competitive pay, comprehensive benefits, and a focus on well-being, Solventum is the ideal place for UX/UI Designers looking to make a meaningful impact in the healthcare industry.
