Lead Soho House food and beverage service as a Floor Manager, developing teams and maintaining elevated standards for members and guests. This fixed term maternity cover contract requires flexible scheduling.
You will manage daily floor operations alongside the General Manager and management team. The role combines service leadership, staff training, recruitment support, and operational planning. You will help create approachable experiences while applying Soho House standards consistently across every interaction.
Key Responsibilities:
- Manage floor teams during efficient food and beverage service
- Develop systems that enhance member, guest, and staff experiences
- Train staff on service standards, roles, and core values
- Create rotas and manage labour costs and overtime
- Oversee daily tasks, compliance, safety, and professionalism
Requirements:
- Minimum two years' experience in a similar capacity
- Hospitality and customer service focus with an approachable manner
- Calm problem solving in fast-paced, high-volume environments
- Competency demonstrated through training schedule and Club School
- Availability for flexible shifts, weekends, and holidays
Bring food and beverage leadership, staff coaching, and service expertise to Soho House as Floor Manager.
Soho House Food and Beverage Floor Manager in Burlington employer: Soho House & Co.
Soho House is an exceptional employer that prioritizes employee well-being and professional growth, offering a vibrant work culture in the heart of Central London. With benefits like weekly pay, team meals, and extensive training programs, employees are empowered to develop their skills while enjoying a supportive atmosphere. The unique opportunity to engage in community service through Soho Impact and participate in fun team events further enhances the rewarding experience of working at Soho House.
