Business Analyst

To respond to the priorities of the Government of Ontario through the passage of the Bill 5, Protect Ontario by Unleashing Our Economy Act 2025, the resource may be partially assigned to Bill 5 related projects or initiatives on an as needed basis. This position is listed as “Hybrid” unless otherwise instructed by the Client; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM and 5:00 PM (excluding lunch breaks) every Monday to Friday inclusive. As part of the hybrid arrangement, the resource is required to be onsite for 3 days at the designated OPS office location and work remotely for 2 days.

Responsibilities

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with business stakeholders and subject matter experts to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

• Leads and conducts business analysis to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
• Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
• Monitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.

Experience Requirements

• Experience developing strategies, preparing business cases and cost-benefit analysis.
• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement.
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
• Awareness of emerging I&IT trends and technologies.
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record for meeting deadlines.

Desirable Skills

• Experience in the use of information retrieval packages.
• Knowledge and understanding of Information Management principles, concepts, policies, and practices.
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
• Experience with a wide range of methods, tools, and techniques for business analysis such as business functional modelling, business event modelling, business process mapping.
• Experience in structured, object-oriented, and agile methodologies for user requirements.
• Experience developing performance measures for business analysis evaluation and subsequent follow-up.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.