At a Glance
- Tasks: Support onboarding of IT consultants and manage project details for successful engagements.
- Company: Join Softchoice, a recognized Great Place to Work with a collaborative culture.
- Benefits: Enjoy competitive perks, flexible workdays, and career development from day one.
- Other info: Remote onboarding and a commitment to diversity and inclusion.
- Why this job: Make an impact in a high-performing team while growing your skills in IT.
- Qualifications: Post-secondary degree and experience with project financial systems are assets.
The predicted salary is between 54000 - 68000 $ per year.
At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real‑world outcomes through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth.
As part of the Softchoice Strategic Resourcing team, we are looking for an administrator to support the onboarding of successful IT consultants for engagements with Softchoice customers across North America. The Strategic Resourcing Project Administrator will be an integral part in lining up the right professional for the engagement and ensuring a smooth process occurs for both parties.
What You’ll Do
- Prepare, route for signature, and maintain fully executed Legal Resource agreements, contract extensions, and Project Change Requests (PCRs).
- Manage engagement setup and closure in FinancialForce (Certinia), including project details, milestones, and financial closure for contract, partner, and internal bench resources.
- Review and approve contractor, partner, and internal bench resource timecards across Softchoice and partner timecard systems, resolving discrepancies before processing.
- Manage escalations on active engagements, resolving issues directly or routing them to the appropriate team.
- Track Statement of Work (SOW) documents in process to ensure proper sign-off and execution.
- Act as point of contact for client invoicing enquiries, partnering with the Billing Analyst and AR team to resolve issues.
- Run and consolidate timecard, hours, and budget reports for clients and leadership as required.
What You’ll Bring To The Table
- Working knowledge of service delivery concepts, processes, and procedures.
- Experience working with timecard, invoicing, or project financial systems (e.g., FinancialForce/Certinia) is an asset.
- Basic understanding of IT terminology and types in roles.
- Excellent listening, interpersonal, written, and oral communication skills.
- Self-starter, motivated with a keen eye for detail.
- Highly organized with the ability to prioritize.
- Post-secondary degree.
Compensation
A reasonable estimate of the current base pay range for this position in Canada is $54,000 to $68,000, annually. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification.
Inclusion & Equal Opportunity Employment
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
Our Commitment To Your Experience
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely.
Administrator, Agility Program in Vancouver employer: Softchoice
Softchoice is an exceptional employer located in the vibrant city of Toronto, offering a dynamic work environment that fosters collaboration and innovation. As a Sr. Alliances & Enablement Specialist, you'll benefit from extensive career growth opportunities while working alongside industry leaders in Microsoft technology programs. The company promotes a culture of continuous learning and support, ensuring that employees are equipped with the resources they need to succeed and thrive in their roles.
