At a Glance
- Tasks: Lead Microsoft licensing operations and ensure compliance while managing a dynamic team.
- Company: Join Softchoice, a leader in tech solutions with a focus on innovation.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Collaborative culture with opportunities to connect across various departments.
- Why this job: Make an impact by improving processes and supporting diverse customers.
- Qualifications: 3+ years in licensing or tech operations with strong leadership skills.
The predicted salary is between 121500 - 148500 $ per year.
Lead Microsoft licensing operations at Softchoice through strong compliance controls, transaction accuracy, and people leadership. Support commercial, public sector, and education customers. The Manager, Operational Excellence oversees Microsoft licensing transactions from quoting through renewals and agreement maintenance. This manager leads teams, interprets program requirements, and improves operational processes. The work connects Microsoft, Compliance, Legal, Finance, Sales, IT, and Customer Success stakeholders.
Key Responsibilities:
- Lead, coach, develop, and retain the Microsoft Operations team
- Oversee quoting, contracting, ordering, amendments, renewals, and maintenance
- Translate Microsoft requirements into procedures, controls, and training
- Monitor performance, risks, exceptions, audits, and corrective actions
- Lead workflow, documentation, reporting, and tool improvements
Requirements:
- At least three years of progressive licensing or technology operations experience
- Experience managing complex, high-volume, transaction-based operations
- People leadership involving coaching, performance management, and workload planning
- Knowledge of software licensing, contracts, quoting, ordering, and renewals
- Experience with compliance reviews, audits, controls, or risk management
- Bring Microsoft licensing knowledge, operational judgment, and continuous-improvement leadership to Softchoice’s customer-focused operations.
Microsoft Licensing Operations Manager in Montréal employer: Softchoice
Softchoice is an exceptional employer located in the vibrant city of Toronto, offering a dynamic work environment that fosters collaboration and innovation. As a Sr. Alliances & Enablement Specialist, you'll benefit from extensive career growth opportunities while working alongside industry leaders in Microsoft technology programs. The company promotes a culture of continuous learning and support, ensuring that employees are equipped with the resources they need to succeed and thrive in their roles.
