Analytics Lead: Customer Care Insights & Impact in Toronto

Analytics Lead: Customer Care Insights & Impact in Toronto

Toronto Full-Time On-site
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Lyft’s Safety & Customer Care team is seeking a Data Analytics Lead to partner with product, engineering, data science and operations to drive improvements in our customer support experience. You will design solutions, build dashboards, and run analyses to influence strategic decisions and customer impact.

The role requires translating complex business problems into clear requirements, strong communication, and hands-on SQL/Python analytics in a fast-growing environment.

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Analytics Lead: Customer Care Insights & Impact in Toronto employer: Socotra, Inc.

At Ledgebrook, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. With full remote flexibility, unlimited PTO, and comprehensive health benefits, we prioritize your well-being and work-life balance. Join us in a culture that values continuous learning, collaboration, and innovation, where your contributions directly impact our growth as we transition from an MGA to a full-stack carrier.

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Contact Details:

Socotra, Inc. Recruitment Team