Lead LTD claims operations remotely from British Columbia with expertise in disability adjudication and team development. Guide complex claims decisions while improving service.
As Associate Manager of LTD Claims at Manulife, you will direct a disability claims team reviewing and investigating LTD claims. Your focus includes workflow management, customer service strategies, technical guidance, and staff development. The role supports operational effectiveness and a high-quality claims management organization.
Key Responsibilities:
- Lead, coach, mentor, and develop staff members
- Monitor workflow management and conduct performance management
- Hire staff for the disability claim team
- Provide guidance on complex claims issues
- Support customer relationships with key accounts
Requirements:
- Two to three years of supervisory experience
- Strong Group Disability adjudication and insurance knowledge
- Knowledge of medical terminology and case management practices
- Technical training and staff development experience
- Excellent communication, analytical, and decision-making skills
Apply your LTD claims leadership, technical knowledge, and coaching experience to strengthen Manulife's disability claims organization remotely.
Associate Manager LTD Claims in Ottawa employer: Société Financière Manuvie
At Manulife, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and growth. Our hybrid work environment in Toronto allows for flexibility while providing comprehensive benefits, including customizable health plans and generous paid leave. We are committed to empowering our employees to shape their careers and support their well-being, making us an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Société Financière Manuvie Recruitment Team
