Join Ribbon's innovation as a Forward Deployed Engineer in Toronto. Work hands-on with clients to optimize AI recruitment processes in this entry-level position.
In this dynamic role, you will oversee the technical journey for customers, from initial configuration to successful AI adoption, making a measurable impact in their hiring strategies. Your responsibilities will include adjusting Ribbon to meet specific client needs and troubleshooting technical issues as they arise. Engage with various teams to ensure smooth implementations and share pivotal customer insights.
Key Responsibilities:
- Lead technical implementation and onboarding processes
- Configure customer-specific hiring workflows and criteria
- Handle troubleshooting and documentation of issues
- Partner with various departments to enhance solutions
- Assist with ATS integrations and reporting setups
Requirements:
- 1+ years in technical customer-facing roles
- Familiar with API and data integration workflows
- Experience with ATS tools such as Workable or UKG
- Ability to convey technical ideas clearly
- Well-organized to manage timelines and customer follow-ups
You'll play a crucial role in revolutionizing hiring practices powered by AI technology.
Ribbon Forward Deployed Engineer Role in Toronto employer: Social Leverage
Ribbon is an exceptional employer that offers a unique opportunity to shape the future of AI-powered interviewing from its vibrant Toronto location. With a competitive salary, meaningful equity, and a strong focus on employee well-being through health stipends and annual international offsites, Ribbon fosters a collaborative and innovative work culture. Employees are encouraged to think like owners, with ample opportunities for growth and direct impact on the company's success in a fast-paced startup environment.
