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The Front-End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
Here's where you'll have an impact:
- Always keep work area clean and presentable
- Remain current with weekly and in-store specials
- Ensure accurate labeling of products through adherence to company pricing strategies
- Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
- Run, monitor and analyze sales data reports
- Monitor and ensure compliance with SOP, OH&S, food safety and other corporate initiatives
- Monitor execution of company inventory control procedures
- Lead department in accordance with company presentation standards
- Act as the departmental "go-to" person in charge of department, when required
- Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
- Schedule and monitor breaks, back-ups, and other departmental activities
- Participate in the final inventory calculations
- Follow store lock-up procedures, when required
- Other duties as required
What you bring to the table:
- Full knowledge of department operations and skills
- Ability to work independently in a fast-paced environment
- Ability to work a variety of shifts including evenings and weekends
- Previous experience in cash handling
- Bank deposit experience is an asset
Education
- High School Diploma
- Minimum 12 months experience
Front End - Supervisor Front End II employer: Sobeys
Sobeys is an exceptional employer located in the vibrant downtown of Toronto, offering a dynamic work culture that fosters innovation and collaboration among a diverse team of professionals. With a strong commitment to employee growth, Sobeys provides extensive learning and development opportunities, competitive benefits including health and dental coverage, and a supportive environment that values inclusivity and accessibility. Join us to make a meaningful impact on the retail landscape while enjoying a rewarding career with one of Canada's leading grocery retailers.
