Lead front-end customer service through coaching, sales analysis, and department supervision. Work independently across evening and weekend shifts as required.
The Front-End Supervisor oversees department operations and staff while supporting a superior customer experience. You will coach, develop, motivate, and provide feedback to employees. The position also supports customer loyalty, accurate pricing, inventory control, and corporate initiatives.
Key Responsibilities:
- Supervise department operations and staff when required
- Coach employees and provide regular leadership feedback
- Monitor sales reports, inventory controls, and pricing accuracy
- Ensure compliance with SOP, OH&S, and food safety
- Schedule breaks, backups, and departmental activities
Requirements:
- High school diploma
- Minimum twelve months of experience
- Full knowledge of department operations and skills
- Previous cash handling experience
- Availability for evenings and weekends
Use customer service leadership, cash handling, and sales analysis to guide front-end operations and employee development.
Front End Customer Service Supervisor employer: Sobeys
Sobeys is an exceptional employer located in the vibrant downtown of Toronto, offering a dynamic work culture that fosters innovation and collaboration among a diverse team of professionals. With a strong commitment to employee growth, Sobeys provides extensive learning and development opportunities, competitive benefits including health and dental coverage, and a supportive environment that values inclusivity and accessibility. Join us to make a meaningful impact on the retail landscape while enjoying a rewarding career with one of Canada's leading grocery retailers.
