At a Glance
- Tasks: Join a fast-paced team to support customers using AI tools and manage incidents.
- Company: Snowflake, a leading tech company in Toronto with a focus on innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on reliability and customer success.
- Why this job: Make a real impact by helping customers while working with cutting-edge AI technology.
- Qualifications: 2+ years in technical support, fluent in Japanese, and strong skills in SQL and Python.
The predicted salary is between 120690 - 147510 $ per year.
Snowflake in Toronto is seeking a Cloud Support Engineer to join a fast-moving, AI-driven support team.
You will handle customer cases, leverage AI tools, and contribute to incident management while delivering empathetic, high-quality guidance.
Requirements include 2+ years in technical support, fluency in Japanese, strong AI fluency, and experience with SQL, Python, APIs, and ML tooling.
You’ll collaborate across Engineering, Product, and Customer Success to improve reliability.
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AI-Driven Cloud Support Engineer in Toronto employer: Snowflake
At Snowflake, we pride ourselves on fostering a vibrant work culture that champions innovation and collaboration. As an early-career AI Developer Advocate, you'll have access to extensive growth opportunities, mentorship, and the chance to make a meaningful impact in the tech community. Located in a dynamic environment, our team is dedicated to supporting your professional journey while promoting a healthy work-life balance.
