At a Glance
- Tasks: Lead and enhance service operations while ensuring customer satisfaction.
- Company: Join SMS Equipment, a leader in the heavy equipment industry.
- Benefits: Competitive salary, career growth, and a focus on safety and teamwork.
- Other info: Dynamic role with opportunities for professional development and collaboration.
- Why this job: Make a real impact by leading a dedicated team and improving service processes.
- Qualifications: 5-7 years in service operations leadership with strong technical skills.
The predicted salary is between 63000 - 77000 $ per year.
Elevate your career as a Service Manager with SMS Equipment in Timmins, ON, overseeing Welding and Mechanical Services operations.
Lead, coach, and engage with teams to drive customer satisfaction and operational excellence.
In this full-time role, you'll plan and direct service operations, improving productivity through effective scheduling and workload plans.
Collaborate closely with branch leadership, service supervisors, and customers to enhance service processes and strengthen relationships.
Emphasizing safety and teamwork, you will lead a dedicated team and monitor financial performance while promoting continuous improvement.
Key
Responsibilities
- Direct installation and repair of parts and equipment
- Create and implement service scheduling and workload plans
- Oversee service work orders and warranty administration
- Enhance customer relationships for timely issue resolution
- Lead and develop service employees while measuring performance
Requirements
- 5-7 years in service operations leadership
- Strong technical and financial judgment
- Experience with service operations and customer support
- Commitment to safety in all tasks
- Knowledge of heavy equipment industry is a plus
Lead service operations and elevate team performance at SMS Equipment, ensuring customer satisfaction and industry compliance. #J-18808-Ljbffr
Service Manager employer: SMS Equipment Inc.
At SMS Equipment, we pride ourselves on being an exceptional employer in Fort McMurray, offering a dynamic work culture that prioritizes safety and employee development. With competitive salaries, comprehensive benefits, and a commitment to fostering growth through coaching and training, we empower our team to excel in their roles while enjoying a balanced work schedule of 14 days on and 14 days off. Join us to be part of a leading company in the heavy equipment industry, where your contributions are valued and recognized.
