Coordinate manufacturing orders for John Crane Canada using customer service, product applications, and detailed drawing interpretation. This is a full-time position.
As an Order Management Coordinator, you will assist customers with purchases and repairs of mechanical seals. You will process orders, research quotations, and coordinate requirements across Engineering, Purchasing, Assembly, Manufacturing, and Invoicing. The work supports delivery commitments and customer resolution.
Key Responsibilities:
- Interact with customers through telephone, fax, and email
- Research product applications and prepare price quotations
- Enter orders and compile bills of materials
- Coordinate customer requirements across internal departments
- Manage deliveries and respond to potential delays
Requirements:
- Two years of customer service experience in manufacturing
- Experience creating and processing orders and quotations
- Ability to read detailed drawings and use measuring instruments
- Effective written and verbal communication skills
- AS400 or SAP familiarity is beneficial
Support John Crane Canada customers through order processing, mechanical seal purchases, quotations, and coordinated delivery management.
Manufacturing Order Management Coordinator in Edmonton employer: Smiths Group
At John Crane, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in Stoney Creek. Our CNC Machinists benefit from comprehensive training programs, opportunities for career advancement, and a commitment to safety and quality in precision manufacturing. Join us to be part of a team that values your expertise and supports your professional growth while contributing to the energy sector.
