Elevate your career with Techo-Bloc as a Customer Service Specialist in Saint-Hubert, QC. Manage dealer requests and ensure a top-notch experience with timely order processing.
Techo-Bloc is on the lookout for a detail-oriented Customer Service Specialist. In this role, you will support dealers across Canada and the U.S., ensuring accuracy in order processing and a high-touch customer experience. Ideal candidates are proactive, organized, and excel in a fast-paced environment.
Key Responsibilities:
- Process and manage customer orders through various channels
- Answer product availability questions and propose alternatives
- Follow up on open orders and resolve issues proactively
- Take ownership of customer requests from start to resolution
- Collaborate to improve service flow and processes
Requirements:
- Bilingual in French and English
- 3+ years in landscaping or manufacturing with customer service experience
- 1–3 years in a customer-facing role
- Strong communication and problem-solving skills
- Proficient in ERP systems and Microsoft Office
Showcase your customer-first mindset and problem-solving skills at Techo-Bloc, delivering exceptional service.
Customer Service Specialist Techo-Bloc in Québec employer: SmartRecruiters, Inc.
CIMA+ is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to make a significant impact in the energy sector. With a strong focus on employee growth, CIMA+ offers numerous opportunities for professional development and advancement, all while working in a hybrid environment that promotes work-life balance. Located in Canada, employees benefit from engaging in high-complexity projects that shape the future of infrastructure, ensuring a rewarding and meaningful career.
