Product Manager, Display Solutions in Calgary

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SMART Technologies is looking for an experienced Product Manager to join our Interactive Displays portfolio team. This is a high-impact role that spans the full product stack, from display hardware and core component selection to the embedded software experiences that bring our products to life. You'll work with a talented and collaborative team, have real ownership, and help define what comes next for SMART's product lines. Reporting to the Manager, Product Management, you'll bring strong knowledge of embedded systems, hardware products, and complementary software experiences to a role with depth, variety, and tangible impact.

Duties and Responsibilities

• Lead strategy, planning, and delivery across a cross-functional team to build alignment and drive the success of SMART's interactive display products, accessories, and complementary software solutions.
• Analyze and help prioritize new hardware and software investment opportunities across the full product portfolio to inform the overall roadmap.
• Develop business cases and pricing models for new products, features, and opportunities that improve profitability.
• Define product requirements, evaluate new product ideas and product enhancements, and ensure alignment with SMART's goals and mission.
• Represent the voice of the customer through research, market data, and direct engagement, and use those insights to drive product prioritization and planning throughout the development process.
• Monitor emerging technologies and consumer electronics trends and assess their potential to enhance SMART's product roadmap with intelligent, delightful experiences.
• Collaborate with internal and external hardware and software engineering and management teams as a key contributor to technical decisions and project governance.
• Own and deliver regular communication on product performance, including wins, challenges, and roadmap updates based on a deep understanding of customer needs, product profitability, market trends, and channel dynamics.
• Leverage product analytics tools to track key usage metrics, identify trends, and translate insights into actionable product improvements across the Interactive Displays portfolio.
• Drive alignment and buy-in across engineering, UX, marketing, and other teams without direct authority, rallying stakeholders around a shared product vision.
• Own product positioning and go-to-market strategies for each solution, partnering with product marketing to craft narratives and collateral that resonate with target markets.
• Contribute to a team culture that's collaborative, high-performing, and enjoyable to be part of.

Education and Work Experience

• Bachelor's degree in business, engineering, computer science, or a related field.
• Minimum of five (5) years in product management, ideally in a hardware or embedded systems environment.
• Proven experience bringing products to market.
• Experience in high-tech hardware and software development.
• Familiarity with display technologies including LCD, LED, and Signage.
• Experience working with hardware component vendors, international ODM/OEM partners, and third-party software vendors.
• Experience with Microsoft Azure DevOps, or related tools.

Core Competencies

• Deep understanding of the business model, pricing, and how to drive revenue.
• Uses analytics, market data, and user feedback to inform priorities and validate product direction.
• Rallies cross-functional teams across the company to align around and deliver on the product vision.
• Strong mix of technical knowledge and business acumen.
• Proven ability to manage complex product development processes and align teams around a shared goal.
• Track record of turning customer insights into better, more competitive products.
• Excellent communication, negotiation, and relationship-building skills with internal and external stakeholders.

Working Conditions

• Based in Calgary, AB, Canada. Office-based role in a fast-paced work environment.
• Contributes to both individual projects and broader product management team efforts.
• Occasional international travel required (up to 20%).

At SMART, we are committed to fostering an inclusive, respectful, and equitable workplace where all individuals can thrive. We welcome applications from all qualified candidates and are proud to be an equal opportunity employer.