Responsable de la qualité des fournisseurs / Supplier Quality Leader in Dorval

SMARDT is currently hiring a Supplier Quality Leader (SQL) to ensure our Suppliers deliver materials, products and services in accordance with the established engineering, quality, regulatory, and customer requirements. The SQL will be responsible for supporting Supply Chain in the selection and evaluation of new suppliers and monitoring their performance based on established SMARDT procedures and standards. This role partners closely with various stakeholders and key external suppliers to drive continuous improvement, improve on-time delivery and quality, provide efficient resolutions for reported problems/failures/defects, and reduce/mitigate risk with SMARDT’s commitment to Customers.

The SQL plays a critical role in protecting product integrity and reducing supplier’s related cost of poor quality (COPQ) while strengthening supplier performance. This role is 100% on site and you'll be expected to work on a daily basis, side-by-side, with your team.

What You’ll Do

• Develop and execute supplier quality strategy aligned with company strategic objectives.
• Lead supplier qualification, onboarding, and approval processes.
• Able to improve Supplier product quality and capacity.
• Conduct supplier risk assessments and performance evaluations.
• Define and monitor supplier KPIs (PPM/defect rate, on-time delivery, corrective action responsiveness, etc.).
• Ensure compliance with ISO 9001 and internal quality requirements.
• Establish and deploy supplier quality requirements (inspection, testing, documentation, packaging, special processes).
• Implement sustainable corrective and preventive actions.
• Lead supplier corrective action (SCAR) processes using Non-conformance Control reporting and root cause analysis such as 8D, Fishbone, or equivalent methodologies.
• Drive continuous improvement initiatives with strategic suppliers.
• Travel may be required on a monthly basis to visit suppliers in the U.S.A. and Canada. (10% per year)
• Lead root cause investigations related to supplier defects.
• Coordinate containment, disposition, and resolution of supplier issues.
• Manage supplier chargebacks and recovery of non-conformance costs where applicable.
• Escalate critical supplier risk to leadership and support mitigation strategies.
• Maintain supplier quality dashboards and executive reporting.
• Analyze performance trends to proactively mitigate supply chain risks.
• Report on cost of poor quality (COPQ) and supplier performance metrics.
• Lead initiatives to reduce supplier PPM.

What You’ll Bring

• 5+ years of experience in supplier quality, manufacturing, or supplier development.
• Experience in a regulated or high-precision manufacturing environment.
• Demonstrated experience leading supplier audits and corrective actions.
• Strong knowledge of quality systems.
• Root cause analysis (5-Why, Fishbone, 8D).
• PPAP, APQP, FMEA, SPC and data analysis tools.
• ERP/MRP systems.
• Good judgement and knowledge of cost calculation due to supplier defects.
• Working knowledge of ISO standards.

Education And Experience

• Bachelor’s Degree in Engineering, Quality, Supply Chain, or related field with extensive experience in Manufacturing of Mechanical and HVAC systems.
• Six Sigma certification (Green or Black Belt), an asset.
• ASQ Certified Quality Engineer (CQE) or equivalent preferred.

Benefits

• Competitive salary + annual performance bonus.
• 100% employer-paid medical and dental benefits as of day 1.
• Retirement savings plan with employer match contributions of up to 6% into a DPSP.
• Tele-Health program paid by the employer.
• Monthly OPUS subsidy for those who take public transportation to work.
• Ongoing training and professional development opportunities.
• Set schedule with possibility of overtime.
• Reward and recognition program.
• Paid uniforms (laundering included) & PPE.
• $150 boot voucher allowance (after 3 months).
• Annual salary review and increases based on competencies and skills.
• A growing and stable company who values their team and the work that they do!

Candidates will be required to undergo a background and reference check prior to hiring. The ability to communicate in French with our Quebec team is important. We operate in a multicultural and international environment, so strong English skills are also required to collaborate effectively with our suppliers and global team.