Client Partner, Director – Toronto

Client Partner, Director – Toronto

Toronto Full-Time 121500 - 148500 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead strategic initiatives in the insurance sector and drive impactful client relationships.
  • Company: Join Slalom, a top-rated consulting firm known for its human-centric approach.
  • Benefits: Enjoy competitive pay, wellness programs, and generous vacation time.
  • Other info: Hybrid work environment with a focus on community and personal development.
  • Why this job: Make a difference in the insurance industry while growing your career with a supportive team.
  • Qualifications: 5+ years in consulting, preferably in financial services or insurance.

The predicted salary is between 121500 - 148500 $ per year.

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.

At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

What will you do? As a Client Partner dedicated to the commercial insurance industry, you are a subject matter expert and trusted advisor to the senior management team, including the C-suite. The main responsibilities of this role include:

  • Drive revenue responsibility of $5M + annually
  • Manage project teams ranging from 2-10+ consultants on-site, remaining accountable for employee engagement
  • Responsible for 40% individual utilization target
  • Drive and manage a Personal Contribution Credit (PCC) target of $4-6M
  • Establish, maintain, and build Slalom’s footprint within your assigned accounts
  • Build high trust relationships with VP, SVP, and C-level clients
  • Work with clients to define and implement solutions that help them reach for and realize their vision
  • Partner with your client(s) to help influence strategic direction and identify ways Slalom can come in to help them achieve business objectives
  • Drive business development and contracting process, including accountability for profitability
  • Partner with practice leads to help solution the correct engagement approach and scope for our clients
  • Actively identify and pursue new opportunities through business development, account management, and solutioning
  • Lead pursuits, contracting, and overall account strategy, with accountability for profitability
  • Maintain awareness of industry best practices
  • Own the overall customer satisfaction survey outcomes, including the transformational scoring that rates Slalom’s overall relationship with our clients
  • Participate in Slalom leadership forums and be an ambassador of Slalom’s culture and values

About You:

  • Required minimum of 5 years of consulting experience
  • Minimum of 3 years of experience in financial services, with a strong preference for candidates with insurance and wealth management industry experience
  • Proven experience leading programs within the financial services sector
  • Prior experience in a leadership role within management consulting
  • Clear understanding of commercial insurance carrier profitability levers; equally, carrier/broker/policyholder dynamics
  • Annual planning, strategic visioning, and profit center management a plus
  • Knowledge of Canadian federal and province-specific insurance regulation and health plans (e.g., PIPEDA, Universal Health)
  • Knowledge of B2B and B2B2C distribution models
  • Working knowledge (though deep expertise not required) in claims, operations, technology

Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements.

Tangible perks include:

  • $100 cell phone monthly reimbursement
  • Registered Retirement Program (RRSP) & Employer Matching
  • Tax-Free Savings Account (TFSA)
  • Annual “Thrive Well-Being” Gift Card
  • Family planning/ Fertility Benefit
  • Maternity/Parental Leave Top-Up
  • Medical & Dental Benefits
  • Life and AD&DD Insurance
  • Access to Supplementary Life and AD&DD Insurance
  • Access to the Employee Assistance Program (EAP) and Inkblot Therapy
  • And more!

*All benefits are subject to eligibility requirements. Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process.

Client Partner, Director – Toronto employer: Slalom

Slalom is an exceptional employer that fosters a fiercely human work culture, prioritizing purpose, flexibility, and connection. As a Microsoft Security Engineer, you'll have the opportunity to engage in meaningful projects while benefiting from competitive compensation, comprehensive health and wellness programs, and robust employee growth opportunities. With a commitment to diversity and inclusion, Slalom empowers its employees to thrive and love what they do, making it an ideal place for those seeking a rewarding career in technology consulting.

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Contact Details:

Slalom Recruitment Team

We think you need these skills to ace Client Partner, Director – Toronto

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Teamwork
Flexibility