Sr. Client Partner, Public Sector in Toronto

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Slalom’s Central team is seeking a Senior Client Partner – Public Sector to drive results by building a well-managed, profitable, and growing book of business and technology delivery opportunities. This role is focused on developing and executing Public Sector go-to-market strategy, growing strategic client relationships, and ensuring high-quality delivery across a portfolio in Eastern Canada. This is a unique opportunity for the right individual to sell and build strategic relationships within the Public Sector market, with a primary focus on Ontario and broader coverage across Ontario and Quebec.

Responsibilities

• Drive annual revenue responsibility of $10–15M+ while building a well-managed, profitable Public Sector portfolio.
• Develop and execute portfolio business strategy and planning aligned to One Slalom strategy.
• Build, maintain, and grow trust-based relationships across the Ontario Public Sector, including executive and senior stakeholder relationships within client accounts.
• Establish, maintain, and expand Slalom’s footprint within assigned Public Sector accounts across Ontario and Quebec.
• Generate and lead new sales opportunities for Slalom, including RFP responses, service requests, and contracting processes.
• Manage business operations and portfolio health, including pipeline, margin, bill rates, managed revenue, delivery performance, employee engagement scores, and administrative and operational controls.
• Maintain responsibility for a 20% individual utilization target.
• Oversee delivery and quality management across all work and deliverables within the client portfolio.
• Lead, coach, and supervise team members and client partners assigned to accounts within the portfolio.
• Ensure Slalom teams serving clients are engaged, supported, and excited about the work they are doing.
• Own customer satisfaction outcomes, including periodic client feedback conversations and relationship scoring.
• Increase Slalom’s market presence and brand recognition through industry and functional meetings, forums, publications, sponsorships, speaking opportunities, and client workshops.
• Maintain awareness of Public Sector trends, priorities, best practices, and market opportunities across the region.
• Participate in Slalom leadership forums and serve as an ambassador of Slalom’s culture and values.

Qualifications

• 10+ years of knowledge and experience in technology consulting and/or professional services.
• 10+ years of experience managing delivery teams of 5+ consultants through all phases of a project lifecycle.
• Current experience working with clients in the Public Sector across Ontario and/or Quebec.
• Experience managing the financials of a $10M+ portfolio of work.
• Experience selling complex cloud-based technical programs to enterprise-level clients.
• Demonstrated experience handling negotiations and difficult conversations.
• Strong experience building relationships with CXOs and business decision-makers.
• Proven ability to align teams toward a common goal and lead with consistency and credibility.
• Experience with strategic planning, portfolio growth, and account leadership.
• Ability to balance sales, delivery oversight, financial accountability, and people leadership in a complex client environment.

We are hybrid, but there are expectations that if your team leader requires you onsite, you are able to meet those expectations and requirements.

Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process. If you are hired at Slalom, you will be required to complete a background check.