At a Glance
- Tasks: Lead design for government digital services, focusing on user experience and accessibility.
- Company: Skyridge Corporation, a key player in digital modernization initiatives.
- Benefits: Competitive hourly rate, flexible work arrangements, and impactful projects.
- Other info: Join a dynamic team and contribute to meaningful digital transformations.
- Why this job: Shape the future of housing services and make a difference for thousands of Albertans.
- Qualifications: 10+ years in UX/UI design, with strong experience in government or public sector.
The predicted salary is between 63 - 77 $ per hour.
Skyridge Corporation is looking for an exceptional Senior Service & UX Designer to join us as a subcontractor supporting a major government digital modernization initiative. You’ll work directly with the Government Unit on a multi‑year transformation of housing programs, digital services, and enterprise platforms including Microsoft Dynamics 365 and the Partner Portal. If you’re passionate about human‑centred design, service transformation, and building accessible, intuitive digital experiences that impact thousands of Albertans — this role is for you.
What You’ll Do
- Human‑Centred Design & Research
- Lead discovery activities, user interviews, workshops, and usability testing
- Map current and future state service journeys and blueprints
- Translate research insights into clear design direction and measurable improvements
- Create IA, user flows, wireframes, prototypes, and high‑fidelity UI designs
- Contribute to enterprise design systems (components, tokens, patterns)
- Ensure accessibility compliance (WCAG 2.2 AA) across all design outputs
- Digital Service & Product Design
- Design citizen‑facing, partner‑facing, and internal digital services
- Simplify complex workflows and improve usability across platforms
- Align design decisions with business goals, policy requirements, and service outcomes
- Agile Delivery & Design Leadership
- Work closely with Product Managers, BAs, Developers, Architects, and QA
- Participate in sprint ceremonies and iterative delivery cycles
- Facilitate workshops, design reviews, and stakeholder sessions
- Support design QA and validate implemented solutions
What You Bring
- Required Experience
- 10+ years in UX, UI, and Service Design within complex enterprise environments
- 5+ years supporting digital transformation in government, public sector, or regulated industries
- Deep experience with user research, journey mapping, blueprinting, and prototyping
- Experience designing enterprise digital platforms and responsive web apps
- Proven ability to build and maintain design systems
- Strong understanding of accessibility standards (WCAG 2.2 AA)
- Comfortable working in Agile teams and facilitating workshops
- Education
- Diploma or degree in Interaction Design, HCI, UX Design, Product Design, Industrial Design, Graphic Design, Computer Science, or related field
- Tools
- Experience with Microsoft Dynamics 365 is an asset
Compensation: Hourly rate (negotiated based on experience)
Senior Service and UX Designer in Edmonton employer: Skyridge Corporation
Skyridge Corporation is an outstanding employer, offering a unique opportunity to contribute to meaningful government digital transformation initiatives that directly impact the lives of thousands of Albertans. With a strong focus on human-centred design and a collaborative work culture, employees are encouraged to grow their skills through hands-on experience in a supportive environment. The role of Senior Service & UX Designer not only allows for creative expression but also provides access to cutting-edge tools and methodologies, ensuring that your contributions lead to significant improvements in public services.
