Become a pivotal part of the Skylon Tower as a Group Reservation Agent, focused on guest experiences in Niagara Falls. This role emphasizes exceptional communication and organizational skills.
The Skylon Tower is seeking a motivated Group Reservation Agent to support our Sales & Marketing team. This is an ideal position for someone with a background in hospitality and tourism, ready to manage group inquiries and bookings efficiently. You will play a crucial role in preparing proposals, contracts, and ensuring seamless communication with clients.
Key Responsibilities:
- Manage group inquiries through phone and email
- Prepare contracts and follow-up communications
- Confirm essential details pre-arrival for groups
- Coordinate with departments to meet group needs
- Conduct site tours and provide accurate facility information
Requirements:
- High school diploma; hospitality education preferred
- Minimum 1 year experience in hospitality or tourism
- Strong attention to detail and problem-solving skills
- Proficient in Microsoft Office and software navigation
- Excellent communication and interpersonal abilities
Elevate guest experiences at the Skylon Tower with your expertise in organizing group reservations.
