At a Glance
- Tasks: Support operations and manage vendor issues for ABM services across Canada.
- Company: Join Scotiabank's innovative ABM Delivery Services Team.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Fast-paced environment with a focus on collaboration and adaptability.
- Why this job: Be part of a dynamic team making a real impact in banking technology.
- Qualifications: Bachelor’s degree in relevant fields and strong Microsoft tools knowledge.
The predicted salary is between 72000 - 88000 $ per year.
- Toronto, ON Full-time Salary not specified
- Purpose
Scotiabank’s ABM Delivery Services Team is seeking a Senior Operations Support team member to provide maintenance and support functions for the ABM and CRU fleet across Canada.
Responsibilities
- Provide operational support and act as an escalation point for supplier issues and incidents.
- Verify and approve vendor invoices, and analyze and report on fleet and vendor performance.
- Coordinate preventative maintenance and ABM install, move, add, and change activities.
- Manage incident tickets, email, and patching; provide backup on-call response and occasional system health checks as needed.
- Support Power BI and Power Automate configuration, development, reporting design, implementation, and process automation.
- Help implement, monitor, and review systems and procedural changes.
- Develop training and communication materials for supplier staff, and produce periodic and specialized reports.
Qualifications
- Bachelor’s degree or equivalent or higher in Computer Science, Engineering, Business, or a related discipline.
- Excellent working knowledge of Microsoft tools and experience working in an Agile environment.
- Understanding of software release processes; project and process management skills are desirable.
- Strong communication, interpersonal, analytical, and organizational skills, with the ability to adapt to changing priorities.
- Location and employment
Full-time role based in Toronto, Ontario.
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Operations Support in Toronto employer: Skillhub Solutions Inc.
Scotiabank is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow. As a Technical Lead in the GWMS Digital Client Services team, you will benefit from comprehensive professional development opportunities, competitive compensation, and a collaborative environment that values your contributions. Located in a vibrant city, Scotiabank offers unique advantages such as access to cutting-edge technology and a commitment to employee well-being, making it a rewarding place to advance your career.
