Delta, BC Full-time CA$48,000 - CA$50,000 / year
Randstad Canada is recruiting a full-time Customer Service Representative for an industrial technology employer in Delta, BC. The role supports customers with inquiries, order processing, quotations, and product assistance.
Compensation and benefits
- Salary: $48,000–$50,000 per year, based on experience
- Health, dental, and vision benefits
- Paid vacation, sick leave, and personal time off
- Daytime schedule and opportunities for technical training and development
Responsibilities
- Review customer inquiries, requests for quotation, and purchase orders for completeness and accuracy.
- Process sales orders, changes, returns, and confirmations using ERP and CRM systems.
- Maintain electronic records, order files, correspondence, and quotation documents.
- Coordinate order fulfilment with engineering, purchasing, plant operations, and sales teams.
- Respond to customers about order status, inventory, shipping schedules, and tracking.
- Provide initial product guidance and prepare tailored price quotations.
- Support reception, telephone triage, administrative work, and customer follow-ups.
Qualifications
- High school diploma or equivalent.
- One to two years of experience in customer service, inside sales, order desk, or commercial sales support.
- Strong communication, accuracy, and multitasking skills.
- Experience with SAP, CRM software, or Doxis is an asset.
- Knowledge of drive technology, automation components, or industrial manufacturing is an advantage.
- English-French bilingualism is an asset.
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Customer Service Representative employer: Skillhub Solutions Inc.
Scotiabank is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow. As a Technical Lead in the GWMS Digital Client Services team, you will benefit from comprehensive professional development opportunities, competitive compensation, and a collaborative environment that values your contributions. Located in a vibrant city, Scotiabank offers unique advantages such as access to cutting-edge technology and a commitment to employee well-being, making it a rewarding place to advance your career.
