At a Glance
- Tasks: Manage educational programs and enhance learner experiences through strategic initiatives.
- Company: Join the University of Calgary's dynamic Continuing Education team.
- Benefits: Gain valuable experience in program management and stakeholder engagement.
- Other info: Opportunity for growth in a supportive and collaborative environment.
- Why this job: Make a difference in adult education while developing your project management skills.
- Qualifications: Undergraduate degree or equivalent experience in relevant fields.
The predicted salary is between 62100 - 75900 $ per year.
- Associate Program Manager, UCalgary Continuing Education
- University of Calgary
- Calgary, AB Full-time, Temporary Salary not specified
- Associate Program Manager, Continuing Education
University of Calgary is hiring a full-time, limited-term Associate Program Manager for approximately one year in Calgary, Alberta.
The role reports to the Manager, Domestic Programs, and supports domestic educational programs, partnerships, projects, and strategic initiatives.
Responsibilities
- Administer a portfolio of non-credit credential programs, including diplomas, certificates, micro-credentials, workshops, and partnerships.
- Prepare annual program plans and course schedules, coordinate instructor management, and make operational adjustments.
- Apply quality assurance processes; collect and analyze learner feedback and evaluation data; identify improvements.
- Monitor the learner journey, identify barriers to success, and support initiatives to improve learner satisfaction and engagement.
- Review courses and programs for alignment with learning outcomes, competency requirements, industry needs, and program objectives.
- Support course and program development, renewal, and enhancement through research and collaboration with instructors, subject matter experts, and internal teams.
- Track enrolment, forecast budgets, monitor expenditures, and prepare financial reporting and performance analysis.
- Coordinate strategic initiatives, projects, partnerships, and portfolio transitions, including project plans, timelines, meetings, status reports, and documentation.
- Support external vendor and partnership relationships and prepare communications, briefings, and reports for stakeholders and leadership.
Qualifications
- Undergraduate degree in Business, Education, Social Sciences, Indigenous Studies, Political Science, Social Work, or a related field, or an equivalent combination of education and experience.
- Experience supporting program administration, project coordination, stakeholder engagement, operational planning, or continuous improvement.
- Knowledge of continuing education, adult learning, workforce development, or non-credit programming.
- Strong organizational, analytical, communication, and problem-solving skills, with the ability to manage competing priorities and work with diverse stakeholders.
- Working knowledge of Microsoft Office and educational delivery or program administration platforms such as D2L and Zoom.
- Project management, business analysis, or change management training and experience in post-secondary or adult learning are desirable.
This position is part of the AUPE bargaining unit and falls under the Specialist/Advisor Job Family, Phase 2. Preference will be given to Canadian citizens and permanent residents.
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