Bilingual Service Desk Analyst – Hybrid

Bilingual Service Desk Analyst – Hybrid

Full-Time 47250 - 57750 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Provide top-notch support to customers via phone and email, troubleshooting issues.
  • Company: Join CGI, a leading tech company in Moncton with a vibrant team culture.
  • Benefits: Enjoy a hybrid work model, competitive salary, and great work-life balance.
  • Other info: Dynamic work environment with opportunities for growth and development.
  • Why this job: Make a difference by enhancing customer experiences in both English and French.
  • Qualifications: Bilingual in English and French with strong problem-solving skills.

The predicted salary is between 47250 - 57750 $ per year.

CGI in Moncton, New Brunswick is seeking a Bilingual Service Desk Analyst to join our team.

This full-time role features a hybrid work model, balancing in-office and home-based support based on business needs.

You will provide timely support to customers by phone and email, respond to inquiries, assist with password resets and troubleshooting, and collaborate with internal teams to ensure a positive customer experience.

English and French language skills are required.

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Bilingual Service Desk Analyst – Hybrid employer: Skillhub Solutions Inc.

Scotiabank is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow. As a Technical Lead in the GWMS Digital Client Services team, you will benefit from comprehensive professional development opportunities, competitive compensation, and a collaborative environment that values your contributions. Located in a vibrant city, Scotiabank offers unique advantages such as access to cutting-edge technology and a commitment to employee well-being, making it a rewarding place to advance your career.

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Contact Details:

Skillhub Solutions Inc. Recruitment Team

We think you need these skills to ace Bilingual Service Desk Analyst – Hybrid

Bilingual Communication Skills (English and French)
Customer Support
Troubleshooting
Password Management
Collaboration
Time Management
Problem-Solving Skills