Bilingual Service Desk Analyst

Bilingual Service Desk Analyst

Full-Time 47250 - 57750 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Provide top-notch support to customers via phone and email.
  • Company: Join CGI, a leading tech company with a vibrant culture.
  • Benefits: Enjoy a hybrid work model and a supportive team environment.
  • Other info: Great opportunity for career growth in a dynamic workplace.
  • Why this job: Make a difference by helping customers solve their tech issues.
  • Qualifications: Fluent in English and French with strong communication skills.

The predicted salary is between 47250 - 57750 $ per year.

  • Bilingual Service Desk Analyst (English/French)
  • CGI
  • Moncton, NB Full-time Salary not specified

CGI is seeking a Bilingual Service Desk Analyst to join its team in Moncton, New Brunswick.

This is a full-time permanent opportunity with a hybrid work model, working from the office and home based on business needs.

Responsibilities

  • Provide timely support to customers by phone, email, and other communication channels.
  • Respond to user inquiries and service requests.
  • Assist with password resets and troubleshooting.
  • Work with internal teams to support a positive customer experience.

English and French language skills are required.

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Bilingual Service Desk Analyst employer: Skillhub Solutions Inc.

Scotiabank is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow. As a Technical Lead in the GWMS Digital Client Services team, you will benefit from comprehensive professional development opportunities, competitive compensation, and a collaborative environment that values your contributions. Located in a vibrant city, Scotiabank offers unique advantages such as access to cutting-edge technology and a commitment to employee well-being, making it a rewarding place to advance your career.

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Contact Details:

Skillhub Solutions Inc. Recruitment Team

We think you need these skills to ace Bilingual Service Desk Analyst

Bilingual Communication Skills
Customer Support
Troubleshooting
Password Management
Time Management
Problem-Solving Skills
Team Collaboration