Lead the Fire Protection Service division as Director of Service Operations in British Columbia. Drive performance, profitability, and customer satisfaction across multiple branches and service disciplines.
The Director provides strategic direction and oversight for service operations, including fire alarms, inspections, and repairs. You will be accountable for financial performance, operational efficiency, and employee development while delivering an exceptional customer experience. This highly visible leadership role requires strong operational skills and the ability to foster accountability and continuous improvement.
Key Responsibilities:
- Direct service operations at all BC branches
- Develop leadership among Branch and Service Managers
- Ensure efficient scheduling of inspections and repairs
- Optimize financial performance through strategic decisions
- Improve customer service and retention rates
Requirements:
- 8+ years in operational leadership
- 5+ years in senior management roles
- Experience in fire protection or similar fields
- Strong financial management skills
- Excellent leadership and problem-solving abilities
Drive profitability, enhance service quality, and transform customer experience as the Director of Service Operations in BC.
Director of Service Operations BC employer: SiteTalent
As the Director of Service Operations in British Columbia, you will join a company that prioritizes employee growth and development, offering robust training programs and leadership opportunities. Our collaborative work culture fosters innovation and accountability, ensuring that every team member contributes to our mission of delivering exceptional fire protection services. With a focus on performance and customer satisfaction, we provide a rewarding environment where your expertise can truly make a difference.
