Lead Sir Grout's tile and grout restoration operation through hands-on leadership, quality standards, and customer-focused service management.
This General Manager oversees daily operations across technicians, administrative staff, customers, and leadership. The work combines scheduling, process improvement, team development, sales, quality, and financial performance. Industry experience may include tile, flooring, cleaning, restoration, remodeling, construction, or another specialty service business.
Key Responsibilities:
- Oversee daily operations and efficient job completion
- Coordinate technicians, schedules, equipment, materials, and resources
- Manage and mentor technicians and administrative staff
- Improve customer retention, referrals, and repeat business
- Monitor revenue, expenses, labor, materials, and operating costs
Requirements:
- Several years in tile, grout, flooring, cleaning, restoration, construction, or related services
- Experience managing employees, crews, or field technicians
- Ability to balance quality, productivity, and profitability
- Strong communication and natural leadership skills
- Comfort using numbers for business decisions
Bring tile and grout expertise, operational leadership, and customer service focus to Sir Grout's specialty restoration business.
