Admin II in Sioux Lookout

Salary: Annually $56,576 - $75,992 / Hourly $31.086 - 41.754

Position Type: Full-time Term

Term End Date: May 31, 2028

Posting Type: This job posting is for an existing position.

Closing Date: November 3, 2026 @ 8:30 a.m. CST

Job Summary: The Admin II - Medical Office Assistant is responsible for performing a variety of administrative duties to Physicians and Northern Clinic services. The Admin II - Medical Office Assistant is directly accountable to the Manager - MOA.

Qualifications:

• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
• Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.
• Diploma or certificate in Medical Office Administration or equivalent and/or an equivalent combination of education and experience as deemed acceptable by SLFNHA.
• Minimum one (1) year experience in a Medical Office setting.
• Proficient with medical terminology.
• Possess excellent interpersonal and communication skills (both verbal and written).
• Previous experience working within an Electronic Medical Record and other medical software is considered an asset.
• Strong knowledge of medical office practices and procedures.
• Ability to maintain effective working relationships with patients, medical and clinic staff and the general public.
• Ability to work independently in a fast-paced work environment.
• Ability to work in an office environment where work tasks for the day are multiple, interruptive, and priority changing.
• Superior time management and organizational skills; very detail oriented.
• Must have experience and understanding of Native culture, and the geographic realities and social conditions within remote First Nation communities.
• Must be willing to relocate and/or live in Sioux Lookout.
• The ability to perform the duties of this job on a regular basis.

Role and Responsibilities:

• Provide day-to-day medical office administrative support to Physicians, other health professionals, residents/learners and administrative staff.
• Provide Orientation for new locum physicians and learners.
• Answer and efficiently/effectively administer all phone calls from Nursing Stations, Specialty Clinics, Patients and any other Health Care Services/Agencies.
• Make all appropriate outgoing calls to nursing stations, Physicians, specialty clinics, patients, pharmacies, outside services.
• Data enter and maintain current health records within the Electronic Medical Record (EMR).
• Assist/Complete any inquiry from within the circle of care.
• Processing referral letters through EMR, sending to and following up with specialists.
• Referral tracking.
• Reschedule patient's specialist appointments as requested by Physicians.
• Electronic filing and management of patient charts.
• Contribute to the creation and maintenance of office policies and ongoing office duties i.e. Faxing, shredding, filing, mail, office supplies.
• Maintaining strict patient confidentiality and adhere to policies and procedures in regard to the Privacy Act.
• Assist to navigate the complex health service delivery in Northern Ontario and the issues as they relate to First Nations health.
• Any other duties assigned.

Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible. Candidates are encouraged to self-identify on their application. Self-identification is voluntary and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their application.

We offer competitive and comprehensive employment benefits to Full-Time employees.