Food & Beverage Supervisor – Evening in Greater Sudbury

We are currently hiring for a Food & Beverage Supervisor (Evening) to provide evening supervision in our Skal Restaurant at our Valhalla Hotel & Conference Centre location in Thunder Bay, ON. The Food & Beverage Supervisor is a detail-oriented leader focused on creating outstanding guest experiences and exceptional guest service in the Food & Beverage Outlets and in Banquets as required.

The Food & Beverage Supervisor is required to work closely with the Food and Beverage team to ensure a successful experience for our guests. As a member of the Food & Beverage team, the Food & Beverage Supervisor is responsible for leading the team in the successful execution of service in the Outlets while maintaining the highest standards of quality and service. This position requires an energetic, self-motivated, detail-oriented leader with a passion for going above and beyond to provide guests with outstanding experiences.

This leadership role inspires team members and leads by example with the goal of developing a highly motivated, committed team. The Food & Beverage Supervisor is a role model and leader consistently exhibiting Silver Hotel Group's values with guests and team members, providing hands-on leadership contributing to the efficient operation of the restaurant to ensure a successful experience for our guests.

This important position is responsible for supervising the F&B operations, which include outlets and banquets. Compensation for this position includes banquet service charge in addition to base salary.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun.
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world.

Key Responsibilities

• Provide personalized and exceptional guest service at every given opportunity.
• Responsible for directing, delegating, and coordinating the Skal restaurant team members.
• Build guest relations with hotel guests, corporate clients, and travelers, and capture new opportunities to network/brand all hotel outlets.
• Responsible for quality control inspections, and service standards implementation/execution.
• Responsible for assisting in Banquets as needed.
• Work closely with all employees and lead the team in service to ensure all meeting details and function specifications are executed.
• Responsible for maintaining inventories, adequate par levels, and providing requisition of necessary products.
• Ensure team members are aware of and follow all health and safety policies and procedures.
• Prepare for and facilitate meetings with employees and management.
• Maximize seating occupancy and total covers while maintaining a high quality of service.
• Coach, motivate, plan, and assist team members on a daily basis.
• Ensure staff adheres to all hotel policies, procedures, and systems as per outlined in the departmental standards.
• Perform other duties as assigned.

What We are Looking for

• Post-secondary Food and Beverage/Hospitality/culinary education preferred.
• Knowledge and experience with menu costing and food and beverage cost controls.
• Established relationships with local food and beverage suppliers an asset.
• Experience in a unionized environment preferred.
• Strong track record in menu and service design.
• Hands-on approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service.
• Strong communication and organizational skills with the ability to multi-task and work well under pressure.
• Ability to achieve deadlines while focusing on departmental/hotel fiscal results.
• Proficient in EXCEL, Microsoft Word/Office/Outlook.
• Ability to work cohesively with all team members in all departments.