Lead centralized scheduling operations at Sienna Senior Living in Markham, using workforce planning and analytical expertise onsite. Shape staffing strategies across multiple divisions. The Senior Manager, Scheduling Operations provides strategic leadership for teams supporting Long Term Care and Retirement divisions. You will standardize scheduling practices, monitor workforce metrics, and improve service delivery. Success requires partnership with Operations, Shared Services, Labour Relations, Finance, and site leadership. Key Responsibilities:
Oversee divisional workforce scheduling service delivery Establish standardized scheduling processes and service levels Monitor staffing coverage, vacancies, and utilization metrics Drive workflow, system, and resource allocation improvements Coach Scheduling Team Leads and direct reports Requirements:
Postsecondary degree in business or healthcare administration Seven-plus years of progressive workforce leadership experience Three-plus years leading managers, supervisors, or team leads Workforce management and scheduling systems experience Advanced planning, analytics, communication, and change management skills Bring strategic scheduling leadership, workforce analytics, and stakeholder collaboration to Sienna Senior Living’s Markham operations team onsite.
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Senior Manager Scheduling Operations in Markham employer: Sienna Senior Living
Aspira Retirement Living is an exceptional employer that prioritizes the well-being of both its residents and employees. With a strong commitment to fostering an inclusive and supportive work culture, employees are encouraged to grow through professional development opportunities while making a meaningful impact in the lives of seniors. Located in a vibrant community, Aspira Heatherwood offers a unique chance to lead with purpose and be part of a dedicated team focused on enhancing senior services.